I absolutely cannot say enough about how wonderful Helen and her transaction coordinator are. I have gone through several real-estate transactions with them--both purchases AND sales--and each time, they have been professional, personable, knowledgable, and more supportive than I could ever have expected or hoped. Our latest transaction with them was an excruciatingly drawn-out and complicated short sale that took almost a full year to complete; throughout, Helen was both pragmatic and encouraging, doing everything she could to make our sale go through (even taking on many of the tasks the seller's agent SHOULD have been doing!!), while at the same time keeping a sharp eye out for any possible alternatives coming on to the market. Ultimately, Helen hard work, dedication, and caring made our sale go through, and my husband and I couldn't be happier or more appreciative. Helen is not just an agent--she is an invaluable resource, a dedicated advocate, and, most importantly, now, a valued friend.